Privacy Policy

Introduction

This Privacy Policy explains how Pernicia Private Limited (India) and Pernicia Corp (Canada) (collectively, "Pernicia," "we," "us," or "our") collect, use, and protect your personal information when you use our website and services.

We are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP) for Indian residents and the General Data Protection Regulation (GDPR) for European residents.

Data Controllers

For Indian residents: Pernicia Private Limited acts as the Data Fiduciary under DPDP. Contact our Data Protection Officer at privacy@pernicia.in.

For Canadian and other residents: Pernicia Corp acts as the Data Controller. Contact our Data Protection Officer at privacy@pernicia.in.

Information We Collect

When you use our website or engage with our services, we may collect:

• Contact information: Name, email address, company, role, country
• Inquiry details: Information you provide in engagement forms and communications
• Usage data: Pages visited, time spent, and interaction patterns (collected via Vercel Analytics and PostHog)

How We Use Your Information

• To respond to your inquiries and provide our services
• To send you relevant communications about our engagements
• To improve our website and services through analytics
• To comply with legal obligations

Cookies and Analytics

We use analytics-only cookies through Vercel Analytics and PostHog (when enabled) to understand how visitors use our website. These tools help us improve user experience without tracking personal browsing activity across other sites.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Inquiry data: 3 years from last contact, or until engagement completion + 2 years
• Engagement records: 7 years (as required for tax and business records)
• Analytics data: 26 months (aggregated, anonymized)

Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Data portability (GDPR)
• Withdraw consent at any time

To exercise these rights, contact our Data Protection Officer at privacy@pernicia.in. We respond to verified requests within 30 days.

Data Transfers

As we operate across jurisdictions, your data may be transferred between India and Canada. We ensure appropriate safeguards are in place for all international data transfers.

Contact Us

Data Protection Officer: privacy@pernicia.in
General inquiries: engage@pernicia.in